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Welcome to the Affinity Wireless Online Support center. Below
you will find information on topics of general interest.

If you do not find the information you need, please call our friendly tech support group Monday - Friday 8:00 - 5:30 at 641.683.3100. For after-hours support, call this number and leave a message. A support tech will be paged to handle your call. You can also click here to email us with questions or problems of a less urgent nature.




Connection Speed Issues

Email Setup Instructions

Virus Alerts NEW UPDATES!
























If you feel your connection speed is slower than normal, please click on the Test Bandwidth button and check your speed. What "Bandwidth Testing" means.

Test Bandwidth

If the speed still seems slow try the following:
  • Reboot your PC
  • Reboot the BreezeAccess Wireless Link Unit
    Simply unplug the unit from it's electrical power source, count to 5,
    then plug the unit back in and let it recycle. (Click here to see a picture of the BreezeAccess Wireless Link Unit)
If you still have issues, please call support at 641.683.3100.

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Please select from the following e-mail programs
(If you are not sure which version you have, open your e-mail program and click on Help>About)

Windows Instructions
Outlook Express 5.0
Microsoft Outlook 2000

Macintosh Instructions
Outlook Express 4.5
Mail (OS X)

Linux
Evolution

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Affinity Wireless monitors our network around the clock so you don't have to but we always want our customers to have the most up-to-date information regarding the latest virus threats.

Latest Virus Information
We provide FREE information on the latest virus threats from Symantec, the maker of Norton Internet Security and Norton Antivirus software. Click the link above for the most recent updates.

Symantec Security/Virus Check
This is an online security/virus scan for your computer which does not require you to download any software. You may see a warning that the site certificate has a problem, or that it has possibly expired. There is no problem or danger involved and you should check the "Proceed" button to go to the Symantec site and continue the virus check.

Trend Micro System Cleaner
Latest Virus Pattern File
This program will remove viruses from your PC. This is not a substitute for real-time virus protection. Download both of these files to your desktop. Then open sysclean.com and have it automatically clean and /or delete infected files.

AVG FREE Antivirus Software
Grisoft's AVG is a free antivirus program. It allows you to have free updates and offers great virus protection.

Windows Update
This is a CRITICAL step to insure your safety from virus attack. Many viruses today attack simply via the Internet connection itself, rather than through infected email or other attachments. Microsoft continually updates the Internet Explorer software to prevent these attacks. Always make sure you have installed the current patches available through the "critical updates" link.

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